Palomar Health Medical Group Undergoes Cyberattack: How to Protect Yourself and What the Future Holds

On May 5, the Palomar Health Medical Group fell victim to a cyberattack that compromised sensitive patient information. The attack lasted from April 23 to May 5 and resulted in unauthorized access to names, addresses, Social Security numbers, medical history, prescription information, disability and diagnostic information, health insurance details, emails, credit and debit card numbers, PINs, and passwords.

The breach has caused disruptions in daily operations as patients have faced challenges in accessing prescription refills or booking doctor appointments while physicians have experienced limited access to patient records. Phone lines and computer systems remain disrupted. Patricia Ryan was one of the patients who was unaware of the compromised information until Team 10 notified her.

In response to the incident, Palomar Health Medical Group has committed itself to maintaining confidentiality, privacy and security of patient information. The organization launched an investigation into the incident and notified law enforcement while taking measures to secure its network environment. Patients are advised to remain vigilant against identity theft and fraud by reviewing their bank and credit card statements for any suspicious activity. Customers can contact Palomar Health Medical Group at 888-829-5736 during business hours for questions or concerns related to the incident.