From Skepticism to Success: How Star Lumber Overcame Fear and Embraced Technology to Boost Efficiency

As technology continues to advance, LBM dealers are left with questions about how to embrace technology tools. They worry about the potential growth pains and whether they will actually deliver the gains sought after. In an upcoming webinar, Randy “Chip” Chippeaux, sr. vice president of building materials at Star Lumber, a recognized LBM Journal’s Dealer of the Year, will be joined by Matt Goebel and Jamie Coyne, business system analyst and business information analyst at Star Lumber.

Joining them will be Graham Rigby, regional vice president for Epicor Software Corp., and Jim Houser, Epicor’s senior territory manager. They will discuss a real-life case study that focuses on the business challenges Star Lumber faced before implementing Epicor’s BisTrack system. BisTrack has helped Star Lumber improve its business operations and work more efficiently.

During the webinar, the speakers will share their experiences and insights on how technology can benefit LBM dealers and help them thrive in an evolving industry. The webinar aims to shed light on the advantages of embracing technology tools and how they can help LBM dealers do business better and smarter.

LBM dealers have long struggled with embracing technology tools due to concerns about potential growth pains and their ability to deliver gains sought after. However, a recent case study by Star Lumber has shown that implementing technology tools can significantly improve business operations and work more efficiently.

Randy “Chip” Chippeaux is a senior vice president of building materials at Star Lumber who led his company to become recognized as a Dealer of the Year by LBM Journal. He will be joined by Matt Goebel and Jamie Coyne, who are both business system analysts at Star Lumber.

Graham Rigby is a regional vice president for Epicor Software Corp., while Jim Houser is Epicor’s senior territory manager. They will discuss a real-life case study that highlights how implementing Epicor’s BisTrack system helped Star Lumber overcome its business challenges.

The webinar aims to provide valuable information on how technology can benefit LBM dealers in an evolving industry by sharing their experiences and insights on this topic.

Embracing technology tools can be daunting for many businesses but especially for those in the construction industry like LBM dealers. With concerns about potential growth pains and whether they would deliver gains sought after, many were hesitant to adopt new technologies.

However, as seen in a recent case study by Star