Camelion System Malfunction: Inaccurate Clinical Information and Patient Safety Concerns

Since its implementation in 2008, the “Camelion” system has been used by about 80% of hospitals in Israel for managing patient care. It handles all aspects of admission and treatment, from emergency room procedures to ward and clinic care. Tens to hundreds of thousands of people use the system daily, making it a crucial component of Israel’s healthcare infrastructure.

However, recent inspections have revealed an unusual malfunction in the system that is causing incorrect copying of clinical information for some hospitalized patients. The Ministry of Health reports that this malfunction has led to errors such as wrong blood types, misdiagnoses, and incorrect labeling of procedures being copied from patient to patient.

Although no patients have been harmed by these malfunctions yet, the extent of the defect is still under investigation. This is not the first time a malfunction has occurred with the “Camelion” software. In February, another malfunction caused erroneous drug additions to some patients’ medical files, affecting around 1,200 people.

The Ministry of Health is taking steps to ensure patient safety and accuracy in their records by continuing to investigate these malfunctions. They are working hard to identify the root cause of these issues and prevent them from happening again in the future.